To make a claim
For Claims for Loss of Deposit or Non-Completion, telephone Builtin New Zealand Limited on 0800 BUILTIN (284 584).
For Claims for Defects (quality and/or materials) you must first give notice to the Contractor requiring them to remedy the defect as well as notifying us.
If the Contractor fails to do so within a reasonable time please telephone Builtin New Zealand Limited on 0800 BUILTIN (284 584).
The Loss of Deposit and Non-Completion cover applies from the time that the Application for the Guarantee is accepted by Builtin New Zealand Limited and a Certificate of Guarantee is issued to you.